Refund policy

At E1P, our commitment to quality does not end when your order leaves our facility. We take great care in the selection, handling, packaging, and shipment of every product, and we want you to feel confident in every order you receive.

Because E1P products are consumable dietary supplements, we do not accept returns of opened products, and all sales are generally final once shipped.

If your order arrives damaged, defective, or incorrect, please contact us promptly at info@e1plife.com. We will review the issue and make it right. Depending on the circumstances, we may replace the affected product or issue a refund.

In limited circumstances, we may authorize the return of an unopened and unused product with the original safety seal intact if you contact us within 14 days of delivery. Customers are responsible for return shipping unless the return is due to an error by E1P. We do not charge a restocking fee.

Please contact us before sending any product back. Unauthorized returns will not be accepted.

Our goal is simple: maintain the quality and integrity of every E1P product while treating our customers fairly when a genuine problem occurs.